B2B yog lo lus siv rau kev xa mus rau kev muag khoom lag luam. B2B yog txhais cov lus tseeb los ntawm lus Askiv yog "kev ua lag luam rau kev ua lag luam". B2B yog hais txog kev sib cais ua lag luam ntu uas cov khoom lag luam thiab cov kev pabcuam raug muag los ntawm lub tuam txhab mus rau lwm qhov chaw muaj cai rau kev siv ntxiv hauv lawv txoj kev lag luam.
Cov Lus Qhia
Kauj ruam 1
Lub sijhawm B2B pib siv rau hauv kev lag luam hauv Lavxias tsis ntev los no; nws yog siv los piav qhia txog kev lag luam tus qauv ntawm kev sib raug zoo ntawm kev ua lag luam. Ib qho qauv ua piv txwv ntawm cov kev pab cuam hauv ntu B2B yog kev sab laj lossis tshawb xyuas. Ib txhij nrog lub sij hawm B2B, lub tswvyim ntawm B2C tau pib siv. Lo lus no tau piav qhia txog kev ua lag luam kev sib raug zoo ntawm cov koom haum thiab cov neeg siv khoom ntiag tug (cov tib neeg). Hauv ntu B2C, ib tus neeg yuav khoom ib qho khoom kom txaus siab qhov nws xav tau. Qee cov tuam txhab muab kev pabcuam ob qho tib si hauv B2B thiab B2C kev lag luam.
Kauj ruam 2
Kev muag khoom hauv ntu B2B muaj lawv tus kheej tshwj xeeb, uas yog tus mob los ntawm qhov kev thov ntawm cov neeg siv khoom ua ke. Cov tuam txhab yuav cov kev pab lossis cov khoom lag luam uas tuaj yeem siv los daws teeb meem kev lag luam. Tus nqi ntawm ib qho kev sib pauv hauv ntu B2B yog ntau dua li ntawm ntu B2C, yog li cov neeg lag luam them nyiaj tshwj xeeb rau kev suav thiab ncaj qha rau cov txiaj ntsig kev lag luam ntev los ntawm kev ua yuav khoom.
Kauj ruam 3
Hauv ntu B2C, tus neeg yuav khoom siv sijhawm ib zaug thiab kev txiav txim siab mus yuav ib qho khoom lag luam feem ntau ua nthawv thiab muaj kev xav. Cov txheej txheem ntawm kev txiav txim siab yuav khoom hauv ntu B2B yuav siv sijhawm ntev. Ntawm tus neeg sab, hauv kev lag luam kev muag khoom, pab pawg tag nrho cov neeg yuav khoom thiab cov kws tshaj lij tuaj yeem ua haujlwm uas ntsuas txhua qhov tshwj xeeb ntawm cov khoom lossis kev pabcuam, nrog rau kev txheeb xyuas kev lag luam kev ua haujlwm ntawm tus neeg xa khoom. Kev lag luam mus sij hawm ntev feem ntau txhim kho ntawm cov neeg muag khoom thiab cov neeg yuav khoom.
Kauj ruam 4
Hauv kev lag luam ntawm cov chaw muag khoom, tus naj npawb ntawm cov neeg siv khoom muaj peev xwm txwv, yog li, cov koom nrog kev ua lag luam ua tib zoo ua haujlwm nrog txhua tus neeg yuav khoom thiab feem ntau hloov cov khoom raws li qhov kev xav tau ntawm tus neeg siv khoom. Hauv kev lag luam ntawm ntu no, lub tswv yim ntawm kev tshaj tawm cov muag khoom tau siv dav.
Kauj ruam 5
Hauv kev lag luam muag khoom, tshaj tawm kev tshaj tawm tsis yog siv, vim txoj cai muag khoom tsom tsis yog rau cov neeg siv khoom ntau, tab sis rau tus neeg siv khoom ntiag tug. Hauv ntu B2B, cov neeg muas zaub tau txais cov ntaub ntawv hais txog cov neeg muab khoom los ntawm cov kws tshaj lij. Thaum txiav txim siab yuav khoom, tus neeg muag khoom lub koob npe nrov hauv zej zog kev tshaj lij kuj tseem ceeb. Cov neeg muag khoom pab tib neeg muag khoom yuav tsum muaj kev lag luam muag khoom zoo vim hais tias kev muag khoom ncaj qha ua tau zoo ntawm cov khoom lag luam no.