Yog tias ib tus neeg siv ntawm Sberbank lossis nws cov neeg sawv cev muaj lus tsis txaus siab txog cov kev pabcuam kev tuav pov hwm lub neej, koj tuaj yeem sau cov lus tsis txaus siab rau lub tuam txhab kev tswj hwm lossis sau ib tsab ntawv rau cov tswj kev cai.
Qhov twg mus yws txog kev tuav pov hwm lub neej los ntawm Sberbank
Cov neeg siv Sberbank tuaj yeem lav lawv lub neej lossis kev noj qab haus huv. Qhov kev pabcuam no muaj rau txhua tus neeg, tab sis cov neeg ua haujlwm hauv tuam txhab nyiaj tshwj xeeb tshaj yog pom zoo kom ua kev pov hwm thaum kos daim ntawv cog lus qiv nyiaj, muab qiv nyiaj. Nws yog muab los ntawm lub tuam txhab kev tuav pov hwm Sberbank Life Insurance.
Cov xwm txheej muaj pov hwm, lub tuam txhab muaj lub luag haujlwm los them tus neeg qhua lossis nws cov txheeb ze cov nyiaj, ua tiav txhua yam ntsiab lus ntawm daim ntawv cog lus ua ntej. Tab sis qee zaum muaj kev sib cav, kev tsis sib haum xeeb. Lawv tuaj yeem cuam tshuam nrog ob qho kev tsis kam ntawm lub tuam txhab kom them cov ntawv pov hwm, thiab nrog kev suav tsis raug ntawm cov nyiaj pov hwm kev nyab xeeb. Qee zaum ntawm lub tuam txhab cov neeg ua haujlwm qhia tau lawv qhov tsis muaj txiaj ntsig thiab tsis kam lees txais cov ntaub ntawv lossis kev coj ua tsis raug.
Nyob rau tej lub sijhawm zoo li no, koj yuav tsum foob. Ua ntej ua ntej, nws zoo dua kom paub txhua cov lus nug thiab tos rau cov lus teb ntawm lub tuam txhab kev pov hwm rau cov lus thov. Koj tuaj yeem tau txais kev pab tawm tswv yim nyob rau txhua ceg ntawm Sberbank lossis hu xov tooj rau lub tuam txhab kev pov hwm - 8 800 555 5595. Koj tuaj yeem hu tus npawb no pub dawb los ntawm txhua qhov chaw hauv Russia. Koj tuaj yeem tau txais cov lus teb rau koj cov lus thov los ntawm koj tus kheej cov nyiaj hauv Sberbank lub vev xaib hauv "Sberbank Life Insurance" tab.
Yog tias cov sawv cev ntawm lub tuam txhab kev pov hwm tsis txaus siab rau cov lus teb, koj tuaj yeem sau ntawv foob xa mus rau tus thawj coj ntawm Sberbank Life Insurance LLC. Tag nrho cov ntaub ntawv muaj nyob hauv daim ntawv cog lus pov hwm. Cov lus tsis txaus siab tseem tuaj yeem xa mus rau Ombudsman Kev Pabcuam los ntawm SAT lub vev xaib xov xwm. Nov yog txoj kev faib khoom ntiag tug ntawm cov txhab nyiaj uas cuam tshuam nrog cov teeb meem nyuaj tshaj thiab muaj kev sib cav. Nws qhia ncaj qha rau tus thawj tswj hwm ntawm Sberbank thiab tawm dag zog tswj txhua txoj kev sib faib ntawm cov tuam txhab.
Koj tseem tuaj yeem yws txog cov nyiaj tuav pov hwm lub neej los ntawm Sberbank rau lwm lub koom haum:
- rau Rospotrebnadzor;
- rau Central Bank ntawm Russia;
- rau tub ceev xwm;
- rau tus kws lij choj ntawd chaw haujlwm.
Cov lus hais tuaj yeem xa mus rau tub ceev xwm yog tias txoj cai tam sim no tau ua txhaum, nws yog qhov yuav tsum tau ua ntsej muag kev dag, tsis sau ntawv. Hauv lwm qhov xwm txheej, nws zoo dua rau daim ntawv foob nrog Central Bank, Rospotrebnadzor. Cov ntawv thov tuaj yeem sab laug ntawm cov vev xaib ntawm cov qauv, uas yooj yim heev. Nws yog ib qho tsim nyog yuav tau qhia koj cov ntaub ntawv, chaw nyob, thiab tseem xaiv txoj kev xav tau ntawm cov lus teb rau cov lus thov. Nws yuav siv sijhawm li ob peb lub asthiv rau kev thov kom tau txais nyiaj. Yog tias tus neeg thov lossis nws cov neeg sawv cev tsis tiv thaiv lawv txoj cai, koj tuaj yeem mus tom tsev tu-plaub.
Qhov koj yuav tsum tau taw qhia hauv qhov kev thov
Txhawm rau kom ua tiav qhov rov qab ntawm koj cov cai, nws yog qhov tsim nyog yuav tsum tau kos kom raug txoj cai tsis txaus siab. Kev foob tuaj yeem sau ua ntawv dawb. Tsis muaj ib daim ntawv hauv qhov no. Thaum xa daim ntawv thov xa mus rau lub taub hau ntawm Sberbank lub tuam txhab kev tuav pov hwm, koj yuav tsum qhia nws lub xeem, thawj lub npe, patronymic, txoj haujlwm nyob rau sab xis saum toj. Qhov yuav tsum tau ua ib yam tseem ceeb thaum ua ntawv tsis txaus siab nrog cov koom haum thib peb thiab cov koom haum tswj txoj cai. Nws yog tsim nyog teev nyob rau hauv uas nws lub npe thov yuav ua thiab tus xa yog leej twg.
Nws yog ib qho tsim nyog yuav tsum tau qhia hauv daim ntawv thov:
- tus neeg thov cov ntawv hla tebchaws, nws tus npawb xov tooj;
- hnub tim uas xaus ntawm daim ntawv cog lus pov hwm, nws tus naj npawb, cov ntaub ntawv hais txog tus tuaj yuav kev pov hwm;
- ntawv pov hwm tus lej naj npawb.
Txhawm rau txhawm rau tswj hwm qhov kev lees paub siv sijhawm me me li sai tau, nws yuav tsum nrog nws cov lus nrog:
- cov tw ntawv them nqi pov hwm;
- daim ntawv theej sib cog lus kev tuav pov hwm;
- cov ntaub ntawv kho mob, daim ntawv pov.
Hauv daim ntawv thov, koj yuav tsum piav qhia koj qhov teeb meem thiab qhia meej thaum muaj qhov xwm txheej muaj pov thawj thiab muaj kev cog lus dab tsi Sberbank lub tuam txhab kev pov hwm tsis tau ua tiav. Yog tias ib tus neeg thov lossis nws cov neeg sawv cev tau thov nyiaj tawm tsam qee tus neeg ua haujlwm ntawm Sberbank, nws cov ntaub ntawv yuav tsum muaj qhia hauv daim ntawv tsis txaus siab. Nws tseem yog ib qho tseem ceeb kom qhia meej txog koj cov kev xav tau thiab cov hau kev los daws cov teeb meem.
